Minto Communities USA President Mike Belmont recently announced that Minto Communities has received eight 2021 Eliant Homebuyers’ Choice Awards. The awards were announced on March 4. Eliant Homebuyers’ Choice Awards are presented each year to home builders judged by their own home buyers to have provided the best customer experience. Winning home builders were selected based on results from 170,000 surveys administered by Eliant to all recent homeowners of more than 185 major home builders throughout the U.S.
In the High-Volume Builders categories, Minto received a second-place Purchase Experience Award, third place Design Experience Award, fourth place First Year Quality Award, and fourth place First Year Customer Service Experience Award. In the Single Division Builders category, Minto won a fourth-place award in the Eliant Overall Home Purchase and Ownership Experience Category.
Three Minto construction representatives received Construction Representative of the Year awards. John Ferguson received first place in the Medium-Volume Survey Responses category. In the High-Volume Survey Responses category, Daniel Bugher received second place, and David A. Williams received fourth place.
Eliant has long been recognized as the nation’s leading provider of customer experience management services for U.S., Canadian, and Middle East building firms. The firm’s customer experience monitoring, training and consulting services are considered to be the industry gold standard.
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