Friday, November 27, 2020

JUSTINE TOWNSEND & LAURA CASTRO RECOGNIZED AS CENTENNIAL BANK STAR TELLERS

JUSTINE TOWNSEND

JUSTINE TOWNSEND

Marathon, FL, Tuesday, October 11, 2011: Centennial Bank congratulates Justine Townsend and Laura Castro of the Marco Island branch for earning the Centennial Bank Star Teller award. “The Star Teller program sets the bar in regards to the quality of service we wish to see from our employees,” states Teresa Condas, President of Centennial Bank’s South Florida Region. “ Justine and Laura deserve recognition for their dedication and attention to detail.”

In appreciation of the challenges tellers have in providing best-in-class customer service, Centennial Bank designed the Star Teller Program, a monthly recognition program that showcases the importance of error-free work. Tellers are rewarded for maintaining Centennial Bank’s standard of customer service, meaning they have no unscheduled absences,

LAURA CASTRO

LAURA CASTRO

and that for every given number of transactions there are a minimal number of errors. Each Star Teller receives a monetary award and a Golden Star to be placed on his or her name plate, indicating to customers the teller provides stellar customer service.

Home BancShares, Inc. is a bank holding company, headquartered in Conway, Arkansas. Centennial Bank, a wholly owned subsidiary, provides a broad range of commercial and retail banking plus related financial services to businesses, real estate developers, investors, individuals and municipalities. Centennial Bank has locations in central Arkansas, north central Arkansas, southern Arkansas, the Florida Keys, southwestern Florida, central Florida, and the Florida Panhandle. The Company’s common stock is traded through the NASDAQ Global SelectMarket under the symbol “HOMB.”

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