Tuesday, September 22, 2020

Centennial Bank Star Tellers

Justine Townsend

Justine Townsend

Marathon, FL, Friday, May 6, 2011: Centennial Bank congratulates Justine Townsend and Laura Castro of the Marco Island branch for earning the Centennial Bank Star Teller award. “The Star Teller program sets the bar in regards to the quality of service we wish to see from our employees,” states Teresa Condas, President of Centennial Bank’s Florida Region. “Justine and Laura deserve recognition for their dedication and attention to detail.”

In appreciation of the challenges tellers have in providing best-in-class customer service, Centennial Bank designed the Star Teller Program, a monthly recognition program that showcases the importance of error-free work. Tellers are rewarded for maintaining Centennial Bank’s standard of customer service, meaning they have no unscheduled absences, and that for every given number of transactions there are a minimal

Laura Castro

Laura Castro

number of errors. Each Star Teller receives a monetary award and a Golden Star to be placed on his or her name plate, indicating to customers the teller provides stellar customer service.

As a member of the HomeBancShares (NASDAQ: HOMB) family of banks, Centennial Bank is a strong, stable community-based financial institution operating in Monroe, Collier and Charlotte Counties, Florida, as well as Arkansas, where the company is headquartered. With over 60 branches in the Centennial Bank family, including ten offices from Key West to Key Largo, and three offices on the west coast of the Florida in Marco Island, Port Charlotte, and Punta Gorda, our focus is commercial, residential and consumer lending, as well as all types of traditional deposit and banking products. Online banking services are available at: www.my100bank.com.

 

Leave a Reply

Your email address will not be published. Required fields are marked *