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To Your Health

Educate Yourself and Get the Information You Need

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To Your Health Scott Lowe CEO, Physicians Regional-Collier Blvd Remember the good old days when it was commonplace to clip a helpful and/or interesting article out of the newspaper for future reference or to share with a neighbor? Well, grab your scissors, this is one of those times. As the CEO of Physicians Regional-Collier Boulevard, I believe there is nothing more important than your access to information to successfully navigate all aspects of your health care needs. Today, I’m going to cover some basics about insurance and billing as well as a great new resource to access your patient record information. ... Read More »

What’s Up with Orthopedics?

Dr Aldo Beretta. SUBMITTED PHOTO

To Your Health Scott Lowe CEO, Physicians Regional-Collier Blvd One of the most important responsibilities for any health-care provider is education. As CEO of Physicians Regional-Collier Boulevard, I may not have the same hands-on opportunity as our physicians and staff to share potentially life-saving information, but my responsibility to promote public awareness is equally important. Though Physicians Regional-Collier Boulevard is home to a significant number of specialty health care providers, I still find that many don’t take the time to understand the ins and outs of various specialties until they are in NEED of a particular type of care. Ladies and ... Read More »

Relax, It’s Just the Doctor

Dr. Vivian Torres (Left). Dr. Natasha Choyah (right). SUBMITTED PHOTOS

To Your Health Scott Lowe CEO, Physicians Regional-Collier Blv As the CEO of Physicians Regional-Collier Boulevard, I’m used to interacting with doctors, but for many, that is not the case. Though some people may be (at least somewhat) apprehensive about a trip to the doctor’s office, other folks worry to the point of experiencing high blood pressure surges — a phenomenon referred to as “white coat syndrome.” In addition, if someone you know claims, “I don’t have time to go see the doctor,” there’s at least a chance this is their fear talking and not common sense. As children, many of ... Read More »

Patient Feedback Matters

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To Your Health Scott Lowe CEO, Physicians Regional-Collier Blvd Just as the title says, patient feedback matters — and we want to hear from you. I recently received this letter from a patient who had visited the Emergency Room at Physicians Regional-Collier Boulevard. Though we need to hear all your feedback — the positive and the negative — it’s nice when a patient takes the time to say, “Job well done.” With the patient’s permission, I am sharing the letter today: Be it genetic or otherwise, my entire family is gastro-intestinally challenged. So, it was not that big of a surprise ... Read More »

New Year’s Resolutions in August?

Basic “Summer Fun Health Care Tips” apply. Keep hydrated, use skin and lip protection,  sunglasses for eye protection and don’t overdo the your time in the sun... FILE PHOTO

To Your Health Scott Lowe CEO, Physicians Regional-Collier Blvd Few would argue that certain times of the year usher in a renewed focus on health and physical fitness. Each Jan. 1, the “new year” leads to countless New Year’s Resolutions — whether we adhere to them or not. Exercise, eat healthier, etc. Though Southwest Florida enjoys a certain amount of “summer” throughout the year, in most northern areas the pools open on Memorial Day weekend. To prepare, countless Americans diet in anticipation of exposing more skin in the months ahead. Plus, the wise ones buy sunscreen in preparation for the “ray ... Read More »

Health Care’s Unsung Heroes

So often, the ability to provide “care” does not require an advanced  degree, just a giving heart. SUBMITTED PHOTO

To Your Health Scott Lowe  CEO, Physicians Regional-Collier Blvd A major part of my role as CEO of Physicians Regional-Collier Boulevard is interacting with caregivers. As one would expect, this includes an exceptional group of physicians, nurses, clinicians and employees—those whom I am privileged to work alongside every day. The ability to witness their never-ending commitment to our patients—as seen through their focus on compassionate care—is truly inspirational. However, there’s another very special group of caregivers—a somewhat hidden community that rarely gets recognized. A group that, without fanfare, selflessly gives their time to our patient population each and every day ... Read More »

You Must Build It Before They Come

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To Your Health Scott Lowe CEO, Physicians Regional-Collier Blvd For anyone traveling north on Collier Boulevard from Marco to I-75 — or northwest from Port of the Islands toward downtown Naples, one fact is abundantly clear: East Naples is experiencing a major growth spurt. This renewed development has already provided brand new options for dining out such as Chili’s just south of I-75 on Collier or the new Outback Steak House at US-41 and Collier. Why? New developments and new homes are popping up everywhere. I have heard Collier County District 1 Commissioner Donna Fiala refer to our region as “The ... Read More »

Bariatric Surgery–much more than a numbers game

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To Your Health Scott Lowe CEO, Physicians Regional-Collier Blvd Considering the onslaught of media coverage given to the obesity epidemic in the United States, you may be wondering: why write another? The answer: it’s one thing for the media to report on the problem—it’s quite another to educate the public on possible solutions. If your weight—or the weight of a loved one—is preventing the healthy, active life you’ve imagined, Physicians Regional-Collier Boulevard can help. In December 2013, Physicians Regional-Collier Boulevard received a Center of Excellence designation awarded by the American Society for Metabolic and Bariatric Surgery (ASMBS) and the American College ... Read More »

This is my hometown

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To Your Health Scott Lowe CEO, Physicians Regional-Collier Blvd With our hospital located in the heart of East Naples and our walk-in clinic on Marco Island, it is safe to say that Physicians Regional Healthcare System takes the needs of our local patient population very seriously. However, as the CEO of Physicians Regional-Collier Boulevard, I take the responsibly of my role quite personally. You see, as a proud graduate of Barron Collier High School, I was raised right here in Collier County. Though our local economy owes a debt of gratitude to all our residents — full-time, part-time, seasonal and guests ... Read More »

‘Family Medicine’ Puts Emphasis on ‘Family’

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TO YOUR HEALTH Dr. Michelle Becker The American Academy of Family Physicians defines Family Medicine as “the medical specialty which provides continuing, comprehensive health care for the individual and family. It is a specialty in breadth that integrates the biological, clinical, and behavioral sciences. The scope of family medicine encompasses all ages, both sexes, each organ system, and every disease entity.” More simply, your Family Medicine physician is there to promote overall health and advocate all-encompassing well-being for people of all ages. But Family Medicine is much more. Treating families, sometimes four generations at a time–from the newborn baby to great ... Read More »

A season of “Joy”

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TO YOUR HEALTH  C. Scott Campbell  c.scottcampbell@hma.com The holiday season represents a renewed sense of personal reflection to many and a focus on joy and celebration to even more. A time when the media and public consciousness seems to center on the “joy” of the season as each of us finds ourselves emotionally moved by demonstrations of care and compassion— on television, at home, and in our communities. “Joy” seems to be everywhere. Though the concept of joy takes on a profoundly impactful meaning this time of year, the joy of serving the patient population is our very purpose at Physicians ... Read More »

Giving Thanks

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TO YOUR HEALTH C. Scott Campbell c.scottcampbell@hma.com  Growing up in Richmond, Virginia, I had a front row seat as my father, Reverend Carl L. Campbell of the Ray of Hope Church, answered his calling and dedicated his life to caring for others. My father held this extraordinary position for 42 years. In the 31 years I have spent in health care—an industry inextricably linked to the concept of caring—I have come across countless people who say their choice of a health care career was based on a mission to help others. Yes, a calling to touch lives. Understandably, giving thanks and ... Read More »

Employee engagement at Physicians Regional

TO YOUR HEALTH C. Scott Campbell  c.scottcampbell@hma.com Our people—physicians and staff—drive organizational performance. This is the reality for all health care organizations who provide services 24/7, 365 days a year. At Physicians Regional-Collier Boulevard, performance at our hospital begins and ends with our people—our Associates in conjunction with our medical staff. Consider this, day in and day out it is “people” who take care of patients, administer medications, perform life enhancing and lifesaving procedures, complete examinations and tests, respond to codes and deliver compassionate care to patients and their families. At Physicians Regional, we are committed to delivering the absolute best ... Read More »

Women’s health focus must be ongoing

TO YOUR  HEALTH  C. Scott Campbell  c.scottcampbell@hma.com October is National Breast Cancer Awareness Month. Originally launched in 1985, National Breast Cancer Awareness Month began as a partnership between the American Cancer Society and the pharmaceutical division of Imperial Chemical Industries. Initially, this focus on breast health was conceived to promote mammography as the most effective weapon in the fight against breast cancer—a goal that remains as relevant today is it did in 1985. About one in eight U.S. women (just under 12%) will develop invasive breast cancer over the course of her lifetime. However, to those of us in the ... Read More »

New Marco Clinic

TO YOUR HEALTH C. Scott Campbell c.scottcampbell@hma.com Pysicians Regional Healthcare System continues to move forward with plans to open a new “walk-in” center on Marco Island no later than January, 2013. The “walk-in” clinic is one component of the 8,200 square foot presence being developed. Located at the Shops of Marco on the corner of Barfield and San Marco, the new medical center will include a “walk-in” clinic, physical therapy/rehab services, primary care physicians, and medical/surgical specialists. This initiative by Physicians Regional Healthcare Systems is designed to meet the demonstrated growing demand for immediate care. Though we have a very ... Read More »

PRHS is Listening

TO YOUR HEALTH C. Scott Campbell Jan.Fernandez@hma.com At Physicians Regional Healthcare System, we are serious about Getting2Great for the people we serve. Getting2Great (G2G) refers to a very important company-wide cultural transformation effort to fulfill our mission of providing the best possible local health care. A critical component of G2G is taking the time to listen to our patients about issues important to them—and, most importantly, acting on the feedback so generously provided. At present, we “listen” in a variety of ways: patient satisfaction surveys, patient rounding, and patient interviews. The patient survey process is coordinated through Press Ganey, the ... Read More »

Above and beyond the call of duty

TO YOUR HEALTH C. Scott Campbell  Jan.Fernandez@hma.com This week, I wish to highlight the extraordinary effort of a specific Surgical Services nurse who relentlessly pursued ways to improve the delivery of exceptional patient-centered care—even during one of the most difficult and tragic patient outcomes: a miscarriage. Recently, a young woman presented to the Emergency Room at Physicians Regional-Collier Boulevard. The patient was actively miscarrying—a condition which required immediate emergency surgical care. The pre-admission nurse, Ellen Muratore, became empathetic for the mother and the understandable emotional pain of losing a child. Ellen also realized that the healthcare team could benefit from learning ... Read More »

Civic responsibility

TO YOUR HEALTH  C. Scott Campbell  Jan.Fernandez@hma.com    As a local resident, it’s to my benefit to become actively involved in civic organizations. It is part of my nature to become engaged in the community and build relationships. As the CEO of Physicians Regional- Collier Boulevard, these civic affiliations also enable me to listen and better understand the priorities of the community at large. Every business leader and every citizen has the opportunity to take a small piece of community ownership through volunteerism. The very root of a community’s success is found in their spirit of volunteerism—all of us pulling together ... Read More »

GETTING 2 GREAT, PART II

TO YOUR HEALTH  C. Scott Campbell  Jan.Fernandez@hma.com    With this column, I continue the discussion on the “Getting 2 Great” cultural transformation effort at Physicians Regional Healthcare System. In brief, Getting 2 Great is our framework for achieving excellence in people, service, quality, innovation, finance, and growth. Perhaps most important, Getting 2 Great is our compass for delivering exceptional patient-centered care. At Physicians Regional Medical Center-Collier Boulevard, we are very proud to have one of the top-rated Emergency Departments in the nation according to Press Ganey, our industry’s recognized leader in health care performance improvement. Furthermore, Press Ganey has placed Physicians ... Read More »

GETTING 2 GREAT

TO YOUR HEALTH  C. Scott Campbell  Jan.Fernandez@hma.com  Getting 2 Great (G2G) refers to a very important company – wide cultural transformation effort to fulfill our mission of enabling America’s best local health care. As the CEO of Physicians Regional Healthcare System—Collier Boulevard, the implementation of this essential patient-focused program is my highest priority. At its core, G2G is about six key pillars that set a foundation for excellence: People, Service, Quality, Innovation, Finance, and Growth. Additionally, we have three guiding principles which steer our behavior: 1. We are servant leaders—being a servant leader means that in every role, we serve. ... Read More »